Refund policy
Due to food safety standards, items like honey are not eligible for return once delivered. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receipt.
Contact for Support
Email: info@ka-honey.com
Include your order number and photos (if applicable). We'll respond within 2 business days.
Refunds or replacements are issued at our discretion. This policy helps ensure product integrity and customer safety.
- Your order number
- A brief description of the issue
- Clear photos of the product and packaging (if applicable)
⚠️ Important Notes
- We do not accept returns for reasons of taste, texture, or personal preference.
- All claims must be submitted within 7 days of receiving your order.
- Refunds or replacements are issued at our discretion and processed within 5-7 business days once approved.
